We deliver products via our website throughout Australia. Please email us on firstname.lastname@example.org to enquire about a special volume order.
All parcels are despatched from Melbourne, Australia.
We endeavour to despatch orders within 10-15 business days. All orders are manufactured upon order. Shipping times are estimated at between 3-5 days within Australia.
For more urgent deliveries, email email@example.com and we will help you to make it happen.
We suggest delivery direct to your home or workplace as goods are required to be signed for. Delivery to a street address is preferable as most post office boxes are not sufficient in size to accommodate orders and/or the goods cannot be signed for.
In the event that our carrier is unsuccessful in delivering to you on more than one occasion, the parcel may be returned to our warehouse. In the event that this occurs, any additional freight charges will be incurred to resend your parcel.
Delivery lead times are estimated as accurately as possible. We will not be held liable for third party delays including but not limited to carrier delays, natural weather events, peak freight periods, country’s customers (export/import) clearance requirements etc. No compensation will be paid in the event of delivery deadlines being exceeded.